CANCELLATION POLICY

24 hour notice is required BY PHONE ONLY so we can contact those on our wait list in time to fill your spot. 

Please NO EMAIL/OR TEXT; we may not receive your message in time to process your request.

The appointment time you booked is reserved just for you.   We appreciate you arriving a few minutes before your appointment.   A late arrival or missed appointment leaves a hole in our schedule that could have been filled by another guest.  Please note that cancellations within 24 hours of your appointment may be subject to a cancellation fee.  Missed appointments will be charged at the full cost of your booked treatment(s).  

If you have received an Urban Bliss Gift Card or Certificate this same policies apply.

Please refer to our Etiquette page for full details.