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Cancellation Policy
DO NOT email your appointment changes.
24 hours notice required by phone only.
778-398-2000
Just like your doctor or dentist, when you book an appointment, that time is set aside especially for you.
Any appointment changes within the 24 hour period (or if you do not arrive for your appointment in time), maybe subject to fees. Less than 24 hours notice prevents us from contacting clients who on our waitlist.
​When you schedule your appointment with us, you are agreeing to the Terms of Service. All payment information is kept secure and confidential. Any missed RMT massage appointments are subject to cancellation fees and are not eligible for insurance compensation.
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We thank you for respecting our cancellation policy.
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