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REFUND POLICY

 

We will be happy to refund your product purchase within 30 days of purchase.  Please see below for refund conditions and exclusions:

Product Refunds 

  • Within 30 days of purchase

  • Damaged/defective ~ if opened ~ must be ¾ full or more

  • Skin irritations ~ if opened ~ must be ¾ full or more

  • Unopened ~ in original new condition packaging

  • Refund will be in form of etransfer or credit on account

Not Accepted:

  • Products purchased over the 30 days of purchase date

  • Special orders

  • Gift Certificates 

  • Nail polish

  • Lash Lengthening Serums

  • Mascara

  • Used Meadowfoam Products 

  • Used Footlogix Products

  • Merben Body Brushes

  • Any discounted or Final Sale items 

Services: For any services we cannot accept any refund request, all services (including spa packages) purchased, booked or completed services are final and non-refundable. 

Promotional or Special Offer Items:  Any Sale and Special offers, items and services are non-refundable.

Gift Vouchers, Gift Certificates and Packages:  Gift Vouchers or Gift Certificates, Spa Packages, Sale or Special offers, all sales are final and non-refundable. 

No Show or Same day Cancellation: All no-show appointments including previously paid or Gift Voucher applied, are non-refundable.  Any appointments using a gift voucher, the value of the missed appointment will be deducted from the gift voucher.

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