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Part-time Bliss Assistant

Urban Bliss Wellness Spa  is currently seeking a friendly, bright and motivated Receptionist/Assistant to work Friday, Saturday, (Sundays & vacation coverage and as needed).  This is a great opportunity for someone wanting to earn extra income and be part of an awesome Team of RMT and Spa Professionals.  We are an established, busy, boutique Wellness Spa which provides only the best in customer service. As a Bliss Assistant you will be responsible for ensuring that guests of Urban Bliss receive a seamless and memorable experience. 

Responsibilities: 

• Booking appointments for RMT and Spa Therapists (JaneApp & Timely)

• Organized, attention-to-detail, proficient in math & invoicing details

• Greeting guests and selling retail products (commissionable sales)

• Provide the best customer service to clients and staff in a professional and courteous manner 

• Processing client invoices 

• Submitting ICBC claims for clients as needed

• Staying current with industry trends, participate in educational activities 

• Must be willing to work hours in order to comply with operating times on Fridays & Saturdays, on call Sundays & vacation coverage as needed.

• Perform miscellaneous tasks during downtime such as cleaning and restocking common areas, laundry and other related duties 

• Manage promotional offers (start & end dates), update website, design marketing emails (training provided)

Qualifications: 

• Minimum 2 years Customer Service experience in a Clinical or Spa environment

• Ability to process high volumes of work quickly, efficiently and accurately 

• Excellent organizational, communication & critical thinkings skills (verbal, written and problem solving) 

• Excellent interpersonal, leadership and listening skills 

• Confident computer knowledge (understanding booking platforms like: JaneApp, Timely, Google Drive, Wix Website updates and Marketing, etc)

• Must be adaptable to change and able to multitask calmly and efficiently, with an emphasis on follow up, cooperation and courtesy

 

We offer a competitive starting wage, plus a staff discount for retail purchases after 3 months.  If this sounds like the perfect opportunity for you, send us an e-mail to introduce yourself with Resume to: urban.bliss.wellness459@gmail.com 

Starting salary: $18.00 - $20.00 per hour

Serious inquiries only please.

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