What to Expect

When you book an appointment with us, that time is allotted for you – and ONLY you.

Please understand that massage therapists only get paid when they deliver treatment.

Consequently, missed appointments are costly and prevent us from providing treatment to other patients.

If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be charged the full cost of the treatment as booked.  
If you cancel within 24 hours of your appointment, suspecting that you may have Covid-19, we will require proof of your Covid Testing results to avoid being charged for your missed appointment.


During your first appointment

We kindly ask everyone to fill out the client intake form sent via email completely and thoroughly. RMTS are Oath-taken Health Care Practitioners that need to know and understand what your body has endured. Do your best to answer all questions and if they need to, they will follow up with you to get exact information. The more questions they have to ask to get the information they need, the less hands-on time we have during your first appointment. 

The Registered Massage Therapist may also perform some range of motion and other tests to pinpoint your problem. Once completed, your RMT will discuss with you his/her findings as well as a treatment plan. The RMT will leave the room so you may undress and lay down on the massage table between a set of sheets. You will be draped with a sheet at all times and only the area being directly treated will be uncovered. After the treatment, the therapist may discuss with you stretching and strengthening exercises for you to perform at home as well as using ice / heat and possible changes in routine that aggravate your injury.

Here are some types of massage therapy techniques offered at our clinic:

Swedish Massage

A Swedish massage is a form of massage therapy that focusses on the entire body. This type of massage is excellent for those who are looking to relax or those with minor pain.

Deep tissue massage

Those with chronic muscle pain and tightness may benefit from deep tissue massage therapy as it targets the deepest layers of the muscles and connective tissues to relieve tension.

Sports massage

If you have suffered injuries due to sporting activities or any other actions that involve the repetitive use of specific muscles, sports massage therapy might help to alleviate your pain and discomfort.

Trigger point massage

If you have muscle tightness in one part of your body, causing pain in other areas, trigger point massage therapy may be an effective treatment option.

Prenatal massage and Postnatal massage

Pregnancy can cause stress, body aches and muscle tension. If you are experiencing any of these pregnancy symptoms, prenatal massage therapy can offer some relief while you relax comfortably on our specially designed pregnancy pillows that cradle your belly without putting too much pressure.

Women can begin massage at any point during a pregnancy, however, our therapists do not recommend before the second trimester. We may ask your doctor's approval for treatments in the first trimester. If you have any questions or would like to have a massage before the second trimester, please contact us.

ICBC MVA Recovery

Our Therapists do NOT accept patients with open WCB files.