What you need to know before your visit

Clients are asked to stay home when feeling ill with any COVID -19 symptoms and not book appointments until feeling better.  The symptoms of COVID-19 are similar to other respiratory illnesses including the flu and common cold. They include: ​








  1. Clients will be sent a pre-screening form to be completed before coming to their appointments.

  2. Clients may be contacted before their scheduled appointment to confirm their health status.

  3. Clients will be required to immediately wash their hands upon entry and exiting after their appointment.

  4. Clients are requested to wear their own mask or you can purchase one for $2.

  5. Appointment times will be staggered to allow for cleaning in between appointments & physical distancing.

  6. Clients will be asked to arrive alone.  Do not bring anyone other than yourself to your appointment.  This includes friends, spouses, family members and children.  They will be asked to leave and wait outside.

  7. Please, keep talking to a minimum while getting any services around the face. (waxing/facials/brow treatments, massage, etc.)

  8. Clients will be asked to leave any extra personal belongings or shopping bags in their vehicle or at home.


Thank you for respecting everyone's health & safety during this difficult time.

  • Fever

  • Chills

  • Cough

  • Shortness of breath

  • Sore throat and painful swallowing

  • Stuffy or runny nose

  • Loss of sense of smell

  • Headache

  • Muscle aches

  • Fatigue

  • Loss of appetite

June 2020 -  Interview with local TV station

Zoom with local New West Community TV - the tough times small businesses are enduring during a pandemic.  If you want to fast-forward to see Clara, she's at the 17 minute mark of the video.





May 2020 - EnvioShield + Enhanced Cleaning protocol

Additional protocols and safety measures at Urban Bliss are being implemented.  Keeping our community and the Bliss Team safe has always been our #1 priority.   British Columbians have proven to have collaboratively flatten the curve and it's important we keep it that way.


Please be patient & kind during this time of transition.  Click on our Contact Us button and subscribe to receive updates and notifications.  We thank you for your continued loyalty and support and look forward to being part of the community again soon!


Stay Safe.

Clara - Owner

T | 778-398-2000

E | urbanblissspa@gmail.com

"we are in this together"

Effective March 21, 2020 - Update FROM THE MINISTER OF HEALTH

"Henry said the ordered closure of personal service businesses was meant as an additional measure to encourage social distancing, explaining personal contact cannot be avoided in these establishments.

“I know most of these businesses have closed, but it’s come to my attention that there is still confusion out there about whether or not they should be open,” she said."




24 hour notice is required BY PHONE ONLY

Please NO EMAIL/OR TEXT; we may not receive your message in time to process your request.

The appointment time you booked is reserved just for you.   We appreciate you arriving a few minutes before your appointment.   A late arrival or missed appointment leaves a hole in our schedule that could have been filled by another guest.  Please note that cancellations within 24 hours of your appointment may be subject to a cancellation fee.  Missed appointments will be charged at the full cost of your booked treatment(s).  

If you have received an Urban Bliss Gift Card or Certificate this same policies apply.

Please refer to our Etiquette page for full details.