Until the Covid-19 pandemic is over the following will be our “new normal”:

Clients are asked to stay home when feeling ill with any COVID-9 symptoms and not book appointments until feeling better.  The symptoms of COVID-19 are similar to other respiratory illnesses including the flu and common cold. They include: ​

 

 

 

 

 

 

  1. Please do not arrive more than 5 minutes before your scheduled appointment.  No more "waiting room" waiting.  Please call us or  identify yourself if you are waiting outside so we wave you in.

  2. Clients will be sent a pre-screening form to be completed before coming to their appointments.

  3. Clients will be required to immediately wash their hands upon entry and exiting after their appointment.

  4. To help us preserve our supply of Personal Protection Equipment (PPE), please arrive with your own mask or you can purchase one for $2 + tax.

  5. Appointment times will be staggered to allow for cleaning in between appointments & physical distancing.

  6. Clients will be asked to arrive alone.  Do not bring anyone other than yourself to your appointment.  This includes friends, spouses, family members and children.  They will be asked to leave and wait outside.

  7. Please, keep talking to a minimum while receiving services especially around the face. This includes but not limited to waxing/facials/brow treatments, massage, etc.

  8. Clients will be asked to leave any extra personal belongings or shopping bags in their vehicle or at home.

 

What we are doing:

  1. In consideration of your safety, your treatment provider will be wearing the necessary PPE as guided by provincial medical authorities.

  2. We are Clean Touch Certified. 

  3. Social distancing enforced as we are only able to treat 1 customer at a time. 

  4. High Touch points are sanitized every hour if not more.

  5. Jan-Pro Commercial Cleaners come weekly to disinfect, clean and sanitize our space.

  6. We are hand washing several times during treatment and in between customers.

  7. No-Touch Retail display enforced.

  8. We have hired additional staff to assist with any additional cleaning/sanitizing.

  9. Need to purchase products?  We offer Curb-side Pickup!  Please visit our Products page for a full list of merchandise and how to place your order. 

  10. Our team is taking the proper precautions to ensure that they are in good health and considered low risk before entering the clinic daily.

  11. Safe and convenient on-line e-Gift certificates available.

Thank you for respecting everyone's health & safety during this difficult time.

  • Fever

  • Chills

  • Newly developed cough

  • Shortness of breath

  • Sore throat and painful swallowing

  • Loss of sense of smell

  • Headache

  • Muscle aches

  • Fatigue

  • Loss of appetite

June 2020 - Interview with local New West Community TV - the tough times small businesses are enduring during a pandemic.  If you want to fast-forward to see Clara, she's at the 17 minute mark of the video.

 

 

 

 

May 2020 - EnvioShield + Enhanced Cleaning protocol

Additional protocols and safety measures at Urban Bliss are being implemented.  Keeping our community and the Bliss Team safe has always been our #1 priority.   British Columbians have proven to have collaboratively flatten the curve and it's important we keep it that way.

 

Please be patient & kind during this time of transition.  Click the Subscribe button to receive updates and notifications.  We thank you for your continued loyalty and support and look forward to being part of the community again soon!

 

Stay Safe.

Clara - Owner

T | 778-398-2000

E | urbanblissspa@gmail.com

"we are in this together"

 

Effective March 21, 2020 - Update FROM THE MINISTER OF HEALTH

"Henry said the ordered closure of personal service businesses was meant as an additional measure to encourage social distancing, explaining personal contact cannot be avoided in these establishments.

“I know most of these businesses have closed, but it’s come to my attention that there is still confusion out there about whether or not they should be open,” she said."

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